Communication Channels

華新科技股份有限公司

Walsin Technology's stakeholders include shareholders/investors, employees, suppliers, contractors, corporate clients, government agencies, and other non-profit organizations (general consumers are not included as Walsin Technology operates on a B2B business model). Walsin Technology has established various communication channels with these stakeholders to ensure they receive the information they need and to gain feedback and guidance for future planning, thus achieving effective two-way communication.

Stakeholders Communication Platform
Staff
  • Strategic planning meeting (annual): planning and implementation of company strategic goals.
  • Two-way communication with management (monthly): meetings between department heads and senior management.
  • Labour-management meeting (quarterly), welfare committee meeting (quarterly): making suggestions and negotiating with the company.
  • Union representative congress (irregular).
  • Employee opinion survey (regular): internal surveys on employee satisfaction, employee opinions, and company management measures.
  • Various questionnaire surveys (annual), including surveys conducted for CSR report preparation.
  • Internal network messaging system (anytime): announcements and inquiries via the internal network.
  • Complaint hotline (anytime): employee complaints are immediately processed by designated personnel.
  • Employee feedback (anytime).
  • Confession room: consulting services provided by professionals from the Huake Business Group Foundation to listen to employee voices and provide feedback to the company.
Shareholders/Investors
  • Legal talks (occasionally).
  • Regularly publish operational overview information (monthly).
  • Annual shareholders' meeting: prepares and discloses financial reports and annual reports in accordance with regulations.
  • Company website: shareholders can access relevant information in the investor section, where a contact window is also available.
  • Questionnaire survey (annual): stakeholder questionnaire survey.
Enterprise Clients
  • Customer satisfaction survey (annual).
  • Questionnaire survey (annual), including surveys conducted for CSR report preparation.
  • Company website.
  • Customer service email (anytime).
  • Actively participate in exhibitions and visit clients: directly understand customer needs and market development trends (irregularly).
Supplier
  • Supplier audits and interviews (regularly).
  • Questionnaire surveys (annual), including surveys conducted for the preparation of CSR reports.
Contractor
  • Contractor agreement organization meetings (irregular).
  • Questionnaire surveys (annual), including surveys conducted for the preparation of CSR reports.
Government agencies and other non-profit organizations
  • Actively participate in public hearings (on an irregular basis) and law promotion meetings organized by the competent authorities.
  • Official correspondence, project seminars, and compliance with all written requirements of the competent authority.
  • Follow the regulations.
  • Questionnaire surveys (annual), conducted for the purpose of compiling a CSR report.